Coronavirus (COVID-19) response

March 16, 2020

For over 50 years, our mission at West & Company, LLC has been to provide high quality service to our clients and to be a responsible corporate citizen in the communities we serve.  We wanted to provide our clients with an update on how we are responding to various issues and challenges related to the coronavirus disease (COVID-19). 

Filing deadline

The American Institute of Certified Public Accountants (AICPA) anticipates the Treasury Department and the IRS will announce an extension this week of the April 15th filing deadline by as much as 90 days, with a waiver of interest and penalties for most taxpayers. 

Staffing levels

The State of Illinois issued a directive closing all public schools through March 30th. Many of our staff have school age children, and the closure of schools may pose childcare challenges.   Additionally, the Centers for Disease Control (CDC) has recommended that employers actively encourage sick employees stay home.  We have technology in place to allow for flexibility in work hours and work location. However, we are unable to predict the impact of the above announcements (and the new ones that seem to come by the hour) on staffing levels in the firm.  We will continue to do all we can to provide the level of service that our clients expect and deserve. 

 Options for service

We believe there is great value with meeting with our clients face to face, but we also are aware of the CDC recommendation to minimize social contact during the COVID-19 outbreak.  If you have a personal appointment scheduled and would prefer an alternative, we have multiple options for delivery of tax data to our offices. We offer a secure web portal as well as secure email for transmission of documents. We have many clients who mail in or drop off their information. The proposed postponement of the April 15th deadline will also give flexibility to clients who wish to delay the processing of their tax return.  Please contact our office if you would wish to modify an existing appointment or to discuss these different options.

Office environment

We will follow the CDC guidelines for cleaning shared and common surfaces, and continue to monitor the recommendations of the CDC and local and state public health organizations.  Hand sanitizer and tissues will be available in all office waiting areas.

We are experiencing challenges and conditions that are new to all of us, and the situation is ever changing.  West & Company, LLC will continue to adapt and meet these challenges to the best of our ability.  Please see the latest updates here on our website,  or follow us on Facebook, Twitter or LinkedIn.

We wish the best for you and loved ones through these difficult times.